About Us
Founded in 1984, Silversea Cruise Discounts, a division of All-Travel, is a privately held internet-based enterprise specializing in leisure and business travel consultation. We’re located in West Los Angeles, CA with a staff of 30, each with an average industry experience of 26-years. We are not a call center, nor a booking engine. We are real people with real knowledge dedicated to helping you get the most out of your vacation and your budget.
We retain a 94% customer satisfaction rate through our destination and product expertise and seek to provide friendly and highly-personalized service before, during, and after travel. Collectively, we have been to over 118 countries and have sailed on more than 22 different cruise ships. We work in the only industry where vacation and familiarization travel are opportunities to learn, grow, and bring back knowledge to our clients. Each consultant invests a minimum of 5 hours per month in additional product, destination, and professional development training.
We are a proud member of Signature Travel Network - a consortium of over 6,000 travel professionals whose combined buying power of over $5 billion dollars brings you the most competitive prices. Because of this relationship, we can offer luxury cruise savings up to 75%, value-added specials such as free breakfast for two daily at over 750 hotels worldwide, complimentary private shore excursions and much more.
All-Travel has been a Top Producing/Partner Agency for the following travel companies:
- Multi-Million Dollar partner for Regent Seven Seas Cruises for the last 7 years.
- Million Dollar Plus partner for Crystal Cruises for the last 8 years.
- Million Dollar Plus partner for Silversea Cruises for the last 3 years.
- All-Travel has also received Top Partner Agency awards from Holland America Line, Apple Vacations, Club Med, Pleasant Holidays to name a few.
All-Travel specializes in strategic partnerships with Food Network Travel, Bon Appétit Magazine, and Architectural Digest.
In the last half-decade, we have received prestigious industry recognition from TravelAge West with their Trendsetter WAVE Award four times and Travel Weekly’s Magellan Award three times. Additionally, we have been featured on the cover of Luxury Travel Advisor and TravelAge West.
We understand that in a world of point and click, it's easy to turn to search engines for planning travel, but we believe that having a personal relationship with a knowledgeable Travel Consultant means you always have someone to turn to for advice or if things go awry. Our high level of repeat business is a testament to this and we invite you to explore our website and discover your world.
Our Credo
- To provide you with a qualified and fully trained travel consultant
- To listen to your needs and be your advocate through your entire travel process
- To create a personal, individual, and ongoing relationship
Service Values
- We recognize that your needs are the reason we exist
- We go beyond the sale and care to learn about what is truly important to you
- We are responsive to your needs before, during, and after travel
- We are accountable for our recommendations and trip details
- We are your advocate throughout the entire process
- We continue to review and evolve to meet market changes with speed and flexibility
- We work in a positive environment that fosters personal growth and knowledge
Silversea is a cruise company reflecting generations of maritime and travel experience. In the early 1990s, the Lefebvre family of Rome, former owners of Sitmar Cruises, conceived and organized a unique cruise company pledging to build and operate the highest quality ships in the ultra-luxury segment. The name "Silversea" was chosen because it connotes quality and luxury as well as capturing the romance and special sensations of the sea.
Silversea launched its first ship, Silver Cloud in 1994, followed by Silver Wind in 1995, Silver Shadow in 2000 Silver Whisper in 2001 and their newest ship Prince Albert II in 2008. The fleet was purpose-built for the ultra-luxury market, establishing a new class of smaller, intimate vessels that could slip into more exotic ports off the beaten path. These elite vessels were specifically designed for fewer guests, more space and the highest levels of personalized service, delivered by Italian officers and European staff. All-ocean view suites, most with private veranda, and open seating dining options so guests dine when, where and with whom they desire, add to the very special ambiance created onboard. But what is also unique is that they incorporate the favorite amenities found on larger ships, such as an elaborate show lounge featuring nightly entertainment, casino, spa and state-of-the-art fitness facility.
As an innovator in the ultra-luxury segment, Silversea quickly became the favorite among modern affluent travelers with its all-inclusive pricing, and unmatched onboard product enhanced by partnerships with the world's most respected luxury brands --Bvlgari, Davidoff and Relais & Châteaux.
Today, Silversea is recognized as the defining elite luxury experience and is regularly lauded by leading consumer and trade publications. The list of accolades constantly grows: Silversea has been voted "World's Best" by the readers of Condé Nast Traveler (nine times) and Travel + Leisure (seven times), and rated Number-One luxury cruise line by high-net-worth consumers in the 2008 Luxury Brand Status Index. International awards include "World's Leading Luxury Cruise Line" from World Travel Awards (2007); "Five Star Diamond Award" from the American Academy of Hospitality Sciences (2007); "Number One" small-ship line in the Readers' Choice" survey conducted by Britain's Condé Nast Traveller magazine (2007); "Best Luxury Cruise Line" by Spain's Cruceros & Destinos magazine (2008); "Best Small Cruise Line" by Australia's Luxury Travel Magazine (2007); and "Best Luxury Cruise Operator" according to Asia's Travel Weekly (2007)..
